Support
Write to support@gramday.app. Please don't send health details or photos of your records. We can't see your log, and we don't need it to help.
Subscription
- Cancel or change your plan: on your iPhone, open Settings, tap your name, then Subscriptions, then Gramday. Cancel at least 24 hours before the trial or renewal date. Apple handles payment and refunds.
- Restore a purchase: in Gramday, open Settings, then Subscription, then Restore purchases.
- Refunds: request them from Apple at reportaproblem.apple.com.
Your data
- Save a copy: Settings, then Export my data.
- Delete everything: Settings, then Delete all data. This can't be undone. Export first if you want a copy.
- New iPhone: Gramday keeps your log only on your iPhone. Moving with Apple's transfer or an iPhone backup usually brings it across, but export a copy first to be safe.
Medical questions
Gramday can't give medical advice or tell you what to do about a dose. Follow your prescriber's and the medicine leaflet's instructions. If a symptom is severe or worrying, contact your clinician or emergency services.